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Frequently Asked Questions
How long does shipping take for my order?▼
Standard shipping typically takes 3 to 5 business days. Once your order ships, we will send a tracking link so you can monitor its progress.
What is your return policy for Twillory items?▼
We offer a 30-day return window for unworn and unwashed items. Simply use our online portal to generate a prepaid label for a fast and easy return.
What payment methods do you currently accept?▼
We accept all major credit cards, PayPal, and Apple Pay. For your convenience, we also offer interest-free installments through our partner, Affirm, at checkout.
How do you ensure the quality of your garments?▼
We use premium performance fabrics and meticulous tailoring techniques. Every piece undergoes rigorous quality control to ensure it meets our high standards for durability and comfort.
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